Connie Murphy Email
Customer Success Manager @ ClassForKids
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Connie Murphy Location
- Denny, GB
Connie Murphy Work
- Customer Success Manager @ (March 2023 - Present)
- Technical Support Specialist @ (November 2020 - March 2023)
- Technical Support Specialist @ ClassForKids (The Access Group) (November 2020 - March 2023)
- Senior Technical Associate @ (July 2015 - November 2020)
- Reservations Specialist @ Airth Castle Hotel & Spa (February 2014 - July 2015)
- Cruise Travel Specialist @ Thomas Cook (February 2013 - February 2014)
- Inbound Customer Service Agent @ (November 2011 - February 2013)
Connie Murphy Education
- Forth Valley College
Higher National Diploma (Business/Commerce, General)
2009-2011 - St Modan’s High School
High School Diploma
2002-2008
Connie Murphy Skills
- Accounts Payable & Receivable
- Administration
- Adoption
- Bookings
- Building Business Relationships
- Business Support
- Call Accounting
- Client Onboarding
- Client Services
- Communication
- Complaint Management
- Cross-functional Collaborations
- Cross-team Collaboration
- Cruise Lines
- Cruises
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Customer Support
- Data Reporting
- Drive for Success
- Escalations Management
- Establishing New Accounts
- Event Coordination
- Exceed Sales Goals
- Financial Services
- Fortune 500 Account Management
- High Performance Teams
- Holiday Packages
- Holidays
- Hotel Booking
- Hotel Contract Negotiation
- ISEB Diploma in Business Analysis
- Identifying Trends
- Internal Compliance
- Key Account Acquisition & Retention
- Leadership
- Leading Meetings
- Leisure Travel
- Luxury Cruise
- Managing Accounts (Accounting)
- Microsoft Excel
- Microsoft Office
- New Product Rollout
- Non-formal Education
- Nonprofit Organizations
- On-site Services
- Onboarding
- Operational Efficiency
- Operations Support
- Personalized Learning
- Post-Sales Support
- Problem Solving
- Profit Maximization
- Project Coordination
- Project Leadership
- Receptionist Duties
- Records Management
- Relating to Clients
- Relation Management
- Relationship Building
- Reporting & Analysis
- Reservations
- Resolving Issues
- Revenue Enhancement
- Sales
- Software as a Service (SaaS)
- Strategy
- Success Driven
- Support Management
- Team Leadership
- Teamwork
- Technical Support
- Telephone Support
- Training
- Training & Development
- Trusts
- User Acceptance Testing
- User Documentation
- Value-added
- Web Conferencing
Connie Murphy Summary
- Connie Murphy, based in Denny, GB, is currently a Customer Success Manager at ClassForKids. Connie Murphy brings experience from previous roles at ClassForKids, ClassForKids (The Access Group), SS&C Technologies and Airth Castle Hotel & Spa. Connie Murphy holds a 2009 - 2011 Higher National Diploma in Business/Commerce, General @ Forth Valley College. With a robust skill set that includes Accounts Payable & Receivable, Administration, Adoption, Bookings, Building Business Relationships and more. Connie Murphy has 1 emails on RocketReach.
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