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CUSTOMER EXPERIENCE. OUR PASSION. We are proud to partner with multi-location businesses, providing a wide array of customer experience management solutions, analytics and reporting technology. Our solutions help our clients protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping, contact center services and social media review data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

Why Companies Go BARE: Your business challenges are unique—and so are our solutions. We go beyond traditional mystery shopping to provide custom-designed research programs that deliver clear, actionable insights. Our teams ask the right questions, uncover the right data, and help you make the right decisions to elevate your customer experience strategy. We operate as an extension of your team, ensuring a seamless partnership from program design to final reporting. What Sets Us Apart: - Customized Research Solutions tailored to your industry and goals - Immediate, Actionable Insights to drive decision-making - Dedicated Project Teams focused on your success - Family-Owned Values + Global Expertise, backed by nearly 40 years of trust About BARE International: Founded in 1987, BARE International was created to meet the need for reliable mystery customer research at both the national and global level. Today, we support organizations across industries with customer experience research, data, and analytics tailored to their goals. Headquartered in the Washington, D.C. metro area, BARE International operates with ten global offices and conducts research in more than 150 countries. Each month, our worldwide field force completes tens of thousands of evaluations, supported by advanced technology, strict quality assurance, and a commitment to integrity and innovation. Industry Leaders: Our CEO, Mike Bare, co-founded the Mystery Shopping Providers Association (MSPA), helping to establish standards for mystery shopping and experience measurement worldwide. Explore our solutions or request a free quote at www.bareinternational.com

You’re witnessing an accelerated pace of change. Your customers expect frictionless interactions and experiences, regardless of how, when and where they do business with you. You deserve a partner who offers Customer Experience insights solutions purpose-built for helping you measure, understand and continually improve physical and digital customer interactions. Across every key customer touchpoint and channel. Welcome to BestMark. Working with Fortune 500/100/50 companies and a variety of other businesses in a wide range of industries, we dedicate our team and resources to ensure you feel valued and to support our goal of making personal connections with each and every client. You will find that we thoroughly understand operations, technology and research, and we know what it takes to manage a successful customer-experience program. Follow us here and visit us at www.bestmark.com/ to learn more.