Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience. Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
View Top Employees from Concentra Solutions| Website | https://concentrasolutions.com |
| Employees | 56 (35 on RocketReach) |
| Founded | 1991 |
| Address | 555 North Point Center E 4th Floor, Alpharetta, Georgia 30022, US |
| Phone | (866) 395-0988 |
| Technologies |
JavaScript,
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| Industry | Business Consulting and Services, Compliance, Professional Services, Consulting, Quality Assurance, Risk Management |
| Web Rank | 7 Million |
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Concentra Solutions Questions
Jay Rall is the President and Chief Operations Officer of Concentra Solutions.
35 people are employed at Concentra Solutions.
Concentra Solutions is based in Alpharetta, Georgia.
Top Concentra Solutions Employees
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Lacey Hasson
Customer Service Specialist at Concentra Solutions
Miramichi, New Brunswick, Canada1 -
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