Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience. Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
| Website | https://concentrasolutions.com |
| Revenue | $35.8 million |
| Employees | 54 (22 on RocketReach) |
| Founded | 1991 |
| Address | 555 North Point Center E 4th Floor, Alpharetta, Georgia 30022, US |
| Phone | +1 770-395-0988 |
| Technologies |
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| Industry | Business Consulting and Services, Compliance, Professional Services, Consulting, Quality Assurance, Risk Management |
| Web Rank | 7 Million |
| Keywords | Quality Assurance, Contact Center, Customer Experience, Compliance, Performance Optimization, Call Center, Customer Service, Process Improvement, Financial Services, Insurance, Healthcare, Hospitality, Utilities, Entertainment, Regulatory Compliance, Contact Center Analytics, Performance Management, Customer Satisfaction, Operational Efficiency, Training |
| Competitors | Oracle Health Information, Optum, McKesson, Epic, athenahealth, Landin Ofshore, MEDITECH, eClinicalWorks, NextGen Healthcare, EPILEPSY & BEHAVIOR NEUROLOGICAL SERVICES LLC +41 more (view full list) |
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Concentra Solutions Questions
The Concentra Solutions annual revenue was $35.8 million in 2026.
Jay Rall is the President and Chief Operations Officer of Concentra Solutions.
22 people are employed at Concentra Solutions.
Concentra Solutions is based in Alpharetta, Georgia.
Top Concentra Solutions Employees
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Donna Carson
Vice President at Concentra Solutions
Hartland, NB, CA -
Andrea Tatum
Operations Supervisor at Concentra Solutions
Americus, GA, US12 -
Jeremy Griner
Project Manager at Concentra Solutions
Americus, GA, US13 -
Amy McIntosh
Senior Account Manager at Concentra Solutions
Woodstock, New Brunswick, Canada1 -
Gi'Brianna Westberry
Quality Assessor at Concentra Solutions
Montezuma, GA, US1 -
Taral Ahir
Software Engineer at Concentra Solutions
Fredericton, NB, CA2 -
Lacey Hasson
Customer Service Specialist at Concentra Solutions
Miramichi, New Brunswick, Canada1
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