Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya IQ collects agent outbound call information from Proactive Contact when agents are supporting both inbound and outbound calls through agent blending.
Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Dell EMC Navisphere is a secure, easy-to-use web-based storage management solution that provides comprehensive management capabilities to help maximize Dell/EMC investments.
IBM DS5020 is part of IBM Disk System DS5000 series. They are designed to deliver high performance, advanced function, high availability, and modular and scalable storage capacity.
IBM Content Manager is a scalable enterprise-class ECM (Enterprise Content Management) solution that provides integrated content management features for all types of content, including images, documents and rich media.
McAfee ePolicy Orchestrator (McAfee ePO) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.
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