Territory Technology Solutions provides IT equipment sales, service and support advice to businesses and personal computer users throughout the Northern Territory. Michael Feldbauer created Territory Technology after seeing a large need in the small business sector for IT support that wasn’t currently being adequately met. In Michael’s words “small businesses were being neglected by large IT companies too busy or too big to understand their needs. Not only that but these small business had very little choice when it came to Qualified and Certified Support options at a reasonable price. As an approved Microsoft Certified Systems Engineer and a qualified Technician with over 20 years experience, I could fill that gap.” Michael went about rapidly expanding to cater for the ever, increasing demand for his services and soon took on more technicians.
With very little advertising and relying mostly on word of mouth Territory Technology has continued to increase in popularity and recently have bought on board the start of the sales team that specialised in selling only Tier 1 hardware solutions such as Toshiba, IBM and Netgear, these new staff concentrated on development and expanding Territory Technology's customer base exclusively in the small business sector.
National IT Solutions provide a range of support plans to suit your Business needs. We can provide the following: Managed 360o IT Care Plans - Keeping National IT Solutions close to your business will ensure that we can constantly stabilise, optimise and enhance your IT systems so that your business runs smoothly. Casual IT Support - A fantastic option for one-off ad-hoc projects such as office relocations or server upgrades with which you require assistance implementing. Pre-Paid Support - Receive instant IT support whenever you require it. Our pre-paid support package enables your business to access discounts, raise tickets and receive assistance when you need it most. The majority of our clients select our 360o IT CARE PLANS because of their trust in ourstrong commitment to delivering superior solutions with honesty and integrity. Our 360o IT CARE PLANS are designed to give businesses all the benefits of an in-house IT department without the traditional extensive associated cost. An affordable monthly fee helps you strategically plan for the future and make smarter use of your IT budget. We take full ownership of your IT infrastructure to stabilise and optimize your IT systems avoiding large spikes in cost whilst also enabling your employees to operate more productively. The key benefits of our360o IT CARE PLANS include: Guaranteed response times and service level agreements. Unlimited business level IT support. Phones answered by a real person. Fast response guarantee. Fixed single monthly fee - no more to pay. No lock in contracts. Monthly Systems Health Check Report. Real-time alerts & proactive monitoring. IT expenditure budget planning Professional helpdesk job management system. Exceptional customer service. Centralised client documentation. Expert technology & business advice. Why our 360 IT CARE PLANS are better than adhoc support? 360o IT CARE is both a preventative and reactive support arrangement; however, the true benefit of 360o IT CARE is the preventative side. Our preventative 360o IT CARE ...
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