Since 2000, our philosophy of taking care of customers first-then computers has resulted in thousands of satisfied corporate and residential clients in New York City. Since then , we have become a top-rated NYC Computer repair company. Our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support.
We strive to provide exceptional customer service to all of our customers and clients. Making sure that all of their issues are resolved and their expectations are met. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home the same day, typically within a couple of hours, to resolve your IT request.
The New York Computer Help provides free diagnostics, reasonable rates, and professional and personable technicians. Services include, but not limited to: PC/Mac repairs, onsite/drop-off tech support, data recovery, virus/spyware/spam removal, e-mail/Internet support, company/business network setups/maintenance.
We support a vast level of IT issues, including: PC repair, Mac repair, iPhone repair, Samsung Galaxy Repair, Nexus phone/tablet repair, iPad repair, data recovery, computer virus removal, new computer setup, email / Internet issue, office computer network setup / support, and more.
We specialize in server and workstation installation, and IT support for small medium business in San Diego area and surroundings. We have been helping local small businesses expand and upgrade their existing network.
Our typical customer has 5 to 50 workstations and 1 to 10 servers depending on the size of their network, and they are professional businesses that rely heavily on e-mail and internet for communications. Our clients hire us to support their network because they do not want to incur the overhead and cost of a full time IT staff.
We are most successful in working with clients that:
Demand reliability and security from their computer network.
See technology as a power tool for increasing productivity and gaining competitive advantage.
Want a technology partner that will act as a trusted advisor and seek to improve the position of their company in all areas.
Is willing to invest in technology to improve communicant and eliminate manual tasks.
Our Microsoft support engineers (MCP,MCSA,MCSE,MCITP) have extensive knowledge in integrating, deploying and troubleshooting the full suite of Microsoft technology such as:
Microsoft Small Business Server 2003
Microsoft Small Business Server 2008
Microsoft Small Business Server 2010
Microsoft Windows Server 2003 R2
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012 R2
Microsoft Exchange Server 2003
Microsoft Exchange Server 2007
Microsoft Exchange Server 2010
Microsoft Exchange Server 2013
Microsoft Windows 7
Microsoft Windows 8.1
Microsoft Windows 10