Complyr Information

Complyr helps regulated complaint teams replace spreadsheets, inboxes and manual workarounds with structured complaint case management. We work with FCA-regulated firms across banking, insurance, mortgages, motor finance and consumer credit, helping complaint teams manage cases, evidence, workflows, customer communications and reporting in one place. Complaint teams are often expected to deliver fair, consistent outcomes while working across disconnected systems, shared inboxes, spreadsheets and scattered evidence. This makes it harder to maintain oversight, support decisions, identify root causes and produce accurate reporting. Complyr's platform includes configurable workflows, secure case portals, document management, complaint reporting and root cause analysis tools designed specifically for regulated complaint handling. Built by people with first-hand experience in complaints, operations, compliance, and financial services, Complyr is designed to support the day-to-day work of regulated complaint teams. For a team of five, Complyr costs less per month than one FOS referral fee. See Complyr in action: www.complyr.co.uk/demo