Community.com Information

Community helps marketing teams build trust, loyalty, and long-term customer value through personalized, two-way conversations with their audiences. We provide a two-way SMS and WhatsApp marketing platform designed for brands, creators, and public figures who want to move beyond one-way campaigns and engage audiences through real conversation. Instead of mass blasts, Community enables conversational SMS marketing at scale. Teams can send personalized messages, respond in real time, and segment audiences using zero-party data, creating communication that feels relevant, intentional, and human. Marketing leaders use Community to replace declining email engagement and rising paid media costs with direct, owned audience connections. From fan engagement and product launches to lifecycle and loyalty programs, Community helps brands show up closer to the people who matter most. Community works with marketing teams globally across sports, music, media & entertainment, retail, hospitality, politics, commercial real estate, and manufacturing. The platform supports SMS messaging for U.S.-based phone numbers and WhatsApp messaging for international audiences, unified in one platform. Community includes: - Mobile App (Available for iOS only) - Reports for real-time insights at the individual level - Audience segmentation and personalization tools - Automated conversational workflows - Integrations (like Shopify, Salesforce, Zapier, etc.) - AI-assisted Message Generator and Campaign Summary Recognized with Clio Award–winning campaigns, Community powers high-impact audience engagement programs that prove one thing: When messaging is personal, trust follows. If building real relationships with your audience is a priority, Community shows what’s possible when messaging becomes a conversation.