Aptiv is a global industrial technology leader delivering advanced solutions people trust when it matters most across automotive, commercial vehicle, aerospace and defense, telecom and datacom, and other diversified industrial end markets. Our differentiated portfolio enables devices and systems to sense, think, act, and continuously optimize performance. Building on decades of innovation, Aptiv brings global scale and a resilient, localized value chain to customers across the globe.
CaptionCall by Sorenson provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen.
CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.
With more than 35 years of experience, VITAC, a Verbit company, is a full-service captioning and communications accessibility company, and North America’s largest provider of live and prerecorded captioning, audio description, subtitling, dubbing, and transcription products and services for the media and entertainment industry.
At VITAC, we strongly believe in the essential human element in creating captions, and use real people – not standalone automated speech recognition software – to produce the most accurate, highest quality captions.
Our comprehensive service offerings meet requirements as mandated by the Federal Communications Committee, the Americans with Disabilities Act, and Section 508 of the Rehabilitation Act, among others.
Our services include:
– Captioning
Live (Real-Time) Captions
Offline (Prerecorded) Captions
Spanish Captions
Video/Meeting Platform Integrations
Caption Encoding
– Audio Description
– Multi-Language Subtitles
– Dubbing
We caption more than 580,000 hours of programming each year for clients that include every major broadcasting company, most cable networks, streaming platforms, program producers, stadiums, and events centers. Our commitment to communication accessibility is evidenced by our talented captioners, technical expertise, and exceptional client service.
To better fit your industry’s specific needs, we have combined the business expertise of Verbit with VITAC’s professional captioners to deliver the best possible accessibility solutions for everyone in our community.