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Colton Watson Location
Dallas, TX, US
Colton Watson Work
Vice President of Customer Success @ (January 2026 - Present)
Director of Customer Success @ (January 2023 - December 2025)
Manager, Customer Success @ (February 2022 - January 2023)
Customer Service Manager @ (November 2021 - February 2022)
Commercial Lines Claims Adjuster and Generalist Claims Adjuster @ (November 2019 - November 2021)
Claims Onboarding Coach @ (September 2018 - November 2019)
Colton Watson Education
Texas Tech University
Bachelor of Arts - BA (Music with an emphasis on Education, minor in Business)
2013-2017
Colton Watson Skills
Process Creation
Inside Sales Management
Inside Sales
Business Process Outsourcing (BPO)
Post-Sales
Cross-functional Communication
Attention to Detail
Sales Target Management
Technical Proficiency
Team Management
Key Performance Indicators
Process Design
Team Leadership
Team Building
Quality Control
Quality Assurance
Calibration
Contact Centers
Creative Problem Solving
Customer-Focused Service
Analytical Skills
Transferable Skills
Sales Strategy
Sales Performance
Problem Solving
Performance Appraisal
Auto Insurance
Customer Service Management
Customer Retention
Working with Brokers
People Management
Communication
Strategy
Microsoft Office
Customer Success
Case Management
Customer Service
Risk Assessment
Coaching and Developing
Negotiation
Conflict Resolution
De-escalation
Management
Business-to-Business (B2B)
Project Management
Data Analysis
Customer Experience
Coaching
Performance Reviews
Liability Analysis
Supervisory Skills
Customer Relationship Management (CRM)
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Google Docs
Google Drive
Google Sheets
Google Slides
Leadership
Training
Public Speaking
Presentation Skills
Employee Coaching
Performance Management
Colton Watson Summary
Colton Watson, based in Dallas, TX, US, is currently a Vice President of Customer Success at TheGuarantors. Colton Watson brings experience from previous roles at TheGuarantors, Next Insurance and Progressive Insurance. Colton Watson holds a 2013 - 2017 Bachelor of Arts - BA in Music with an emphasis on Education, minor in Business @ Texas Tech University. With a robust skill set that includes Process Creation, Inside Sales Management, Inside Sales, Business Process Outsourcing (BPO), Post-Sales and more. Colton Watson has 2 emails and 1 mobile phone numbers on RocketReach.
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