Collins Agai Email & Phone Number
Head of Experience and Retail Service Centers @ ARC Ride
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Collins Agai Location
- Nairobi County, Kenya
Collins Agai Work
- 2024 -now Head of Experience and Retail Service Centers @
- 2022 -2024 Head of Farmer Partnership and Farmer Experience @
- 2021 -2022 Consultant - Call Center Operations @
- 2021 -2021 Call Center Consultant @
- 2018 -2020 Head Of Customer Care Operations @
- 2017 -2018 Independent Contractor – Customer Service Operations @
- 2016 -2017 Customer Care Manager @ Tuskys Official
- 2013 -2015 Head - Customer Care Operations @
- 2010 -2013 Call Centre Team Leader @ afb - all you can be
- 2009 -2010 Call Centre Team Leader @
- 2007 -2009 Call Center Agent @
Collins Agai Education
- Maseno University
Bachelor of Business Administration (Finance)
2007-2011 - Kenya Technical University
(Advertising, Public Relations, Communication)
2005-2007
Collins Agai Skills
- Customer Service
- Customer Retention
- Leadership
- Marketing Strategy
- Complaints Resolution
- Customer Experience
- Customer Relations
- Contact Centers
- Start-ups
- Sales
- Contact Centre
- Perfomance Reporting
- Service Recovery
- Customer Relationship Management
- CRM
- Strategic Planning
- Microsoft Office
- Management
- Team Leadership
- Team Management
- Telecommunications
- Microsoft Excel
- Customer Relationship Management (CRM)
- Business Strategy
- Customer Relationship Management Crm
- Healthcare
- User Experience
- Start Ups
Collins Agai Summary
- Collins Agai, based in Nairobi County, Kenya, is currently a Head of Experience and Retail Service Centers at ARC Ride. Collins Agai brings experience from previous roles at Komaza, PalmPay, Turaco and Copia Kenya. Collins Agai holds a 2007 - 2011 Bachelor of Business Administration in Finance @ Maseno University. With a robust skill set that includes Customer Service, Customer Retention, Leadership, Marketing Strategy, Complaints Resolution and more. Collins Agai has 3 emails and 1 mobile phone numbers on RocketReach.
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