Collin Firenze Email & Phone Number
VP of Product @ Docsnap
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Collin Firenze Location
- Liverpool, NY, US
Collin Firenze Work
- VP of Product @ (November 2024 - Present)
- Vice President of Product @ (June 2022 - September 2024)
- Director of Product @ (January 2022 - May 2022)
- Senior Director of Technology @ Optanix (July 2019 - December 2021)
- Director of Technology @ Optanix (July 2017 - June 2019)
- Associate Director, Release and Program Management @ Optanix (November 2016 - June 2017)
- Product Manager @ Optanix (January 2016 - October 2016)
- Senior Operations Manager, Transition Management @ ATSG (ShoreGroup) (January 2015 - December 2015)
- Senior Operations Manager, SaaS @ ATSG (ShoreGroup) (January 2014 - December 2014)
- SaaS Manager @ ATSG (ShoreGroup) (January 2013 - December 2014)
- SaaS Operations Supervisor @ ATSG (ShoreGroup) (January 2012 - December 2012)
- Appliance Engineer, Team Lead @ ATSG (ShoreGroup) (June 2011 - December 2011)
- Appliance Engineer @ ATSG (ShoreGroup) (December 2010 - May 2011)
- Service Delivery Support Associate @ ATSG (ShoreGroup) (January 2010 - November 2010)
Collin Firenze Education
- University at Buffalo
B.A. (Communication)
2006-2010
Collin Firenze Skills
- Operational Excellence
- Customer Service Operations
- Channel Partners
- 24x7 Production Support
- Career Development
- Service Activation
- Cross-functional Collaborations
- Customer Satisfaction (CSAT)
- Rapid Prototyping
- Product Innovation
- Customer Acquisition
- Iterative Methodologies
- Program Management
- Cross-functional Coordination
- Technical Enablement
- Collaborative Leadership
- Product Operations
- Software Updates
- KPI Reporting
- Offshore Software Development
- Digital Transformation
- Customer Service Management
- Product Road Mapping
- Key Performance Indicators
- Executive Leadership
- Organizational Development
- Lean Processes
- Embraces Change
- Information Sharing
- Executive Team
- Strategic Thinking
- Business Growth
- Cross-Functional Team Building
- Enablement
- Release Management
- Strategic Planning
- Product Requirements
- Miro Collaboration Platform
- Confluence
- Jira
- Analytical Skills
- Product Leadership
- A/B Testing
- Team Culture
- Vendor Relations
- Fiscally Responsible
- Workload Prioritization
- Third-Party Vendor Management
- Product Vision
- Business Process Outsourcing (BPO)
- Presentations
- E-Commerce
- Customer Retention
- Software as a Service (SaaS)
- Product Management
- Strategy
- Problem Solving
- Agile Methodologies
- Business Strategy
- Product Strategy
- Product Lifecycle Management
- Software Development Life Cycle (SDLC)
- Strategy Execution
- Customer Satisfaction
- Customer Service
- Team Leadership
- Leadership
- Operations Management
- Process Improvement
- Cisco Technologies
- Project Management
- Managed Services
- Management
- Business Process Improvement
- Career Management
- Virtual Teams
- Personal Development
- Communication
- Productivity Improvement
- Business Development
- Business Requirements
- Customer Onboarding
- Customer Support
- Digital Media
- Engineering Leadership
- ITIL Certified
- Information Technology
- Intercultural Communication
- Interpersonal Communication
- Linux
- Linux System Administration
- Organizational Communication
- Organizational Leadership
- Product Adoption
- Product Launch
- Psychology
- Requirements Analysis
- Requirements Gathering
- Service-Level Agreements (SLA)
- User Interface Design
Collin Firenze Summary
- Collin Firenze, based in Liverpool, NY, US, is currently a VP of Product at Docsnap. Collin Firenze brings experience from previous roles at Rebuy Engine and Optanix. Collin Firenze holds a 2006 - 2010 B.A. in Communication @ University at Buffalo. With a robust skill set that includes Operational Excellence, Customer Service Operations, Channel Partners, 24x7 Production Support, Career Development and more. Collin Firenze has 2 emails and 2 mobile phone numbers on RocketReach.
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