Colleen McCarthy Email & Phone Number
Head of Customer Experience @ GreenSpark Software
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Colleen McCarthy Location
- Boston, MA, US
Colleen McCarthy Work
- Head of Customer Experience @ (February 2025 - Present)
- Member @ (January 2024 - Present)
- Customer Success Director @ (February 2024 - January 2025)
- Senior Customer Success Manager @ (January 2023 - February 2024)
- Customer Success Manager @ (October 2021 - December 2022)
- Customer Success Manager @ (October 2020 - November 2021)
- Customer Acquisition and Success Operations Manager @ (October 2019 - October 2020)
- Global Sales Administrator @ (October 2017 - October 2019)
- Grant and Fundraising Development - Consultant @ Freelance (January 2014 - January 2020)
- Executive Assistant @ (January 2016 - October 2017)
- Project Assistant @ (November 2013 - June 2015)
- Curriculum Development Coordinator @ (August 2008 - August 2010)
- Grant and Fundraising Development - Consultant @ Self-employed (January 2014 - January 2020)
- Customer Success Director @ (March 2024 - January 2025)
Colleen McCarthy Education
- Boston University
Colleen McCarthy Skills
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Key Performance Indicators
- Lead Qualification
- Business-to-Business (B2B)
- Public Speaking
- Account Management
- Content Strategy
- Onboarding
- Employee Learning & Development
- Web Content Writing
- Customer Engagement
- Enterprise Account Management
- Customer Experience
- Customer Success
- Voice of the Customer
- Customer Education
- Business Process Improvement
- Project Management
- Grant Writing
- Fundraising
- Technical Writing
- Curriculum Development
- Nonprofit Consulting
- Technical Documentation
- Content Development
- Event Planning
- Social Media
- Talent Management
- Corporate Communications
- Corporate Social Responsibility
- Employee Relations
- Employee Training
- Employee Benefits Design
- Employee Engagement
- Employee Wellness
- Customer Service
- Management
- Microsoft Word
- Editing
- Microsoft Excel
- Strategy
- Performance Management
- Business Administration
- Training & Development
- Communication
- Strategic Communications
- Writing
- Administration
- Documentation
- Non-profit Administration
- Microsoft Office
- Research
- Social Networking
- Sustainable Development
- Non Profit Administration
Colleen McCarthy Summary
- Colleen McCarthy, based in Boston, MA, US, is currently a Head of Customer Experience at GreenSpark Software. Colleen McCarthy brings experience from previous roles at Customer Success Collective, Feefo and AppFollow. Colleen McCarthy holds a Boston University. With a robust skill set that includes Software as a Service (SaaS), Customer Relationship Management (CRM), Key Performance Indicators, Lead Qualification, Business-to-Business (B2B) and more. Colleen McCarthy has 1 emails on RocketReach.
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