Colleen Matuszewski Email & Phone Number
Managing Director - Customer Care @ First Carolina Bank
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Colleen Matuszewski Location
- Toms River, NJ, US
Colleen Matuszewski Work
- Managing Director - Customer Care @ (February 2025 - Present)
- SVP Customer Care and Fraud Investigations @ (June 2018 - April 2025)
- Sr. Vice President - Director Region Support @ (January 2014 - June 2018)
- Sr. Vice President - District Executive @ (January 2004 - January 2014)
- Sales Performance Coach @ (January 2002 - January 2004)
Colleen Matuszewski Education
- Stockton University
(Accounting)
1986-1991 - American Institute for Banking
(Banking and Supervisory Training)
Colleen Matuszewski Skills
- Employee Engagement
- Customer Service Management
- Annual Budgeting
- Voice of the Customer
- Contact Center Operations
- Budgeting & Forecasting
- Key Performance Indicators
- Business-to-Business (B2B)
- Contact Center Management
- Business Process Improvement
- Analytical Skills
- Customer Success
- Microsoft Outlook
- Microsoft PowerPoint
- Customer Experience
- People Development
- Sales
- Customer Support
- Leadership
- Project Management
- Business Analysis
- Account Management
- Banking
- Small Business Lending
- Consumer Lending
- Credit
- Coaching
- Retail Banking
- Team Building
- Customer Service
- Sales Management
- Portfolio Management
- Strategic Planning
- Networking
- Executive Management
- Process Improvement
- Budget Management
- Talent Acquisition
- Team Leadership
- Regional Management
- Training
- Performance Management
- Program Development
- Revenue Optimization
- Customer Satisfaction
- Compliance
- Year-over-year Growth
- Balanced Scorecard
- Microsoft Excel
- Contact Centers
- Year Over Year Growth
- Strategy
- Management
Colleen Matuszewski Summary
- Colleen Matuszewski, based in Toms River, NJ, US, is currently a Managing Director - Customer Care at First Carolina Bank. Colleen Matuszewski brings experience from previous roles at BM Technologies, Inc. (BMTX) f/k/a BankMobile and Santander Bank, N.A.. Colleen Matuszewski holds a 1986 - 1991 Stockton University. With a robust skill set that includes Employee Engagement, Customer Service Management, Annual Budgeting, Voice of the Customer, Contact Center Operations and more. Colleen Matuszewski has 2 emails and 1 mobile phone numbers on RocketReach.
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