Customer Service and Sales Representative @ (December 2015 - February 2020)
Service Consultant @ (December 2013 - August 2014)
Customer Service Supervisor @ (March 2021 - January 2024)
Customer Experience and Quality Specialist @ (February 2020 - March 2021)
Team Lead @ (September 2014 - November 2015)
Sales Associate @ Bolder Calls (June 2011 - August 2013)
Cole Jurkiewicz Education
University of Colorado Boulder
Bachelor of Arts (B.A.) (Sociology)
2008-2014
Cole Jurkiewicz Skills
Customer Service Management
Technical Support
Microsoft 365
Google Workspace
Customer Loyalty
Customer Success
Microsoft Excel
Microsoft Office
Customer Service
Social Media
Sales
Customer Satisfaction
Microsoft Word
Customer Retention
Salesforce.com
Recruiting
Call Centers
Data Entry
Cold Calling
Account Management
PowerPoint
Time Management
Teamwork
Team Building
Call Center
Lead Generation
CRM
Leadership
Training
Staff Retention
Build Strong Relationships
Customer Experience
Sales Presentations
Customer Engagement
Customer-focused Service
Customer Service Training
CSRs
Process Improvement
Onboarding
Team Management
Organization Skills
Customer Support
Skilled Multi-tasker
Relationship Building
Client Relations
Analytical Skills
Problem Solving
Requirements Analysis
Strategic Planning
Research
Customer Focused Service
Cole Jurkiewicz Summary
Cole Jurkiewicz, based in Denver, CO, US, is currently a Customer Success Manager at The CE Shop. Cole Jurkiewicz brings experience from previous roles at The CE Shop and Waterway Gas & Wash. Cole Jurkiewicz holds a 2008 - 2014 Bachelor of Arts (B.A.) in Sociology @ University of Colorado Boulder. With a robust skill set that includes Customer Service Management, Technical Support, Microsoft 365, Google Workspace, Customer Loyalty and more. Cole Jurkiewicz has 2 emails and 1 mobile phone numbers on RocketReach.
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