2007 -
2008 Tier II Telephone Technical Support and System Operations Supervisor @
2006 -
2007 Telephone Operations Supervisor @
2005 -
2006 Commercial Customer Care Supervisor @
2004 -
2005 Customer Care Supervisor @
2002 -
2004 Customer Care Agent @
Colby Lee Education
Texas Tech University - Rawls College of Business 2000
-
2002
Midland College
Associates (General)
1998
-
2000
Colby Lee Skills
Call Center
Integration
Call Centers
Technical Support
Telecommunications
Customer Service
Broadband
Sales
Troubleshooting
Telephony
Vendor Management
Cisco Technologies
IP
Networking
VoIP
Testing
Wireless
System Deployment
Network Design
TCP/IP
Computer Hardware
Computer Network Operations
LAN-WAN
Visio
Active Directory
Customer Satisfaction
Switches
Ethernet
VPN
Cable Television
Cabling
Process Improvement
Microsoft Word
Contact Centers
Microsoft Excel
Lan Wan
Voice Over Ip Voip
Voice Over Ip
Colby Lee Summary
Colby Lee, based in Flower Mound, TX, US, is currently a Principal Consultant at Sigma Systems. Colby Lee brings experience from previous roles at Suddenlink Communications. Colby Lee holds a 2000 - 2002 Texas Tech University - Rawls College of Business. With a robust skill set that includes Call Center, Integration, Call Centers, Technical Support, Telecommunications and more. Colby Lee has 2 emails and 2 mobile phone numbers on RocketReach.
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