Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution, Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language, and on any channel. By perfectly combining Generative and Conversational AI to create AI Agents, Cognigy is shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. Built on the foundation of the world’s leading Conversational AI platform, Cognigy.AI offers next-gen customer service with a suite of turnkey solutions including Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. Coming equipped with dozens of pretrained skills, the platform works seamlessly with existing enterprise systems and learns from your agents, giving them superpowers. Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's impressive worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota. For more information and to see a demo visit: www.cognigy.com We are hiring: https://careers.cognigy.com/ Visit our blog: https://www.cognigy.com/blog Meet our customers: https://www.cognigy.com/customer-success-stories https://www.cognigy.com/legal-notice/
View Top Employees from CognigyWebsite | https://www.cognigy.com |
Revenue | $21 million |
Funding | $56 million |
Employees | 166 (163 on RocketReach) |
Founded | 2016 |
Address | Speditionstraße 1, Düsseldorf, North Rhine-Westphalia 40221, DE |
Technologies |
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Industry | IT Services and IT Consulting, Engineering Software, Natural Language Processing, Enterprise Software, Software Development & Design, Enterprise artificial intelligence, Software, Machine Learning, Dialogue And Chat Systems, Multi Channel Ai, Chatbot, Process Automation, AI, Automation, IVR, Chat, Live Chat, Agent Handover, Graphical Flow Editor, Alexa, Messenger, On-Premise, On-Prem, Cool Vendor, FAQ, Customer Service, Conversational AI Platform, NLU, NLP, Virtual Assistants |
Keywords | Artificial Intelligence, Conversational Ai, Generative Ai |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 5112 Companies, NAICS Code 518 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies |
Looking for a particular Cognigy employee's phone or email?
The Cognigy annual revenue was $21 million in 2024.
Sascha Poggemann is the Co-Founder of Cognigy.
163 people are employed at Cognigy.
Cognigy is based in Düsseldorf, North Rhine-Westphalia.
The NAICS codes for Cognigy are [5112, 518, 511, 51].
The SIC codes for Cognigy are [73, 737].