We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
View Top Employees from CogentHubWebsite | http://www.cogenthub.com |
Revenue | $13.3 million |
Employees | 258 (112 on RocketReach) |
Founded | 2016 |
Phone | +91 33 2357 2555 |
Technologies |
JavaScript,
HTML,
Google Analytics
+14 more
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Industry | Outsourcing and Offshoring Consulting, Information & Document Management, Business Services |
Keywords | Business Process Management |
Competitors | ASP SOLU-TECH, Arise Virtual Solutions, DDC OS, FGS - Your Outsourcing Solutions |
SIC | SIC Code 73 Companies, SIC Code 738 Companies |
NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
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The CogentHub annual revenue was $13.3 million in 2024.
Avinash Vasa is the CEO of CogentHub.
112 people are employed at CogentHub.
CogentHub is based in London, England.
The NAICS codes for CogentHub are [56, 561].
The SIC codes for CogentHub are [73, 738].