CodeZERO Project Information

CodeZERO is a transformative three-year initiative to create sustainable, zero-emission last-mile delivery and return solutions for e-commerce. Our mission is to make these solutions attractive and viable for retailers, logistics service providers, consumers and local authorities. The convenience of online shopping has created high expectations among consumers for fast, free, and flexible delivery options. However, this poses a significant challenge for retailers and logistics providers striving to meet these demands while minimising environmental impact. The disconnection between consumer expectations and the realities of delivery logistics needs to be addressed to create a more sustainable e-commerce ecosystem. CodeZERO is innovating, testing and sharing solutions to influence consumer behaviour to choose more sustainable delivery options in four pilot sites: Antwerp, Milan, Oslo, and Utrecht. CodeZERO is a project under the CIVITAS Initiative, funded by the HorizonEurope programme.