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THINGS TO KNOW BEFORE BUYING FROM US (TERMS OF SERVICE): we guarantee to respond to every inquiry within 1 business day (typical response time is much faster, within a few hours) we provide support via e-mails or via the supported items comment section, in English, Hungarian or Romanian languages. Emails should be sent to kisded@yahoo.com e-mail address (we also know German and Spanish, but not very well, we do not guarantee that we can respond to sophisticated requests in these two languages) we provide paid customizations for every item that we have on sale scope of support does not cover any item modifications but if you want an item modification, you can contact us and ask us about it, maybe we’ll provide a future update with your request you are free to use IE6 and IE7, but we cannot fully assure you that all our plugin’s features will work in legacy browsers compatibility with 3rd party products is not guaranteed unless explicitly stated in the item’s description items are supported for as long as you pay the support period for (basic support: 6 months or extended support: 12 months) please read the official item support policy before purchasing sending multiple e-mails (and/or item comments) for the same issue will move your request to the end of the queue and delay the response posting false or abusive reviews will deny you support support can only be provided for original, non-modified items support is provided for one domain/project/theme per one regular license customers who breach the item’s license terms (ex: use an item on multiple sites although purchasing only one regular license) will be permanently denied support we reserve the right to deny support for rude and unpleasant customers we only approve refunds for items that have not been already downloaded please note that we live in GMT+2 timezone, response may be delayed by this