CodeMagic Information

CodeMagic provides no warranty other than the warranty offered by the manufacturer on the product. Any modifications to the product sold will void the manufacturer's warranty. To find out warranty policies for individual manufacturers, please see the Manufacturer Warranties & DOA Information. If a product arrives Dead On Arrival (DOA), contact us immediately at 818-700-4910. DOA Policies vary from manufacturer to manufacturer. CodeMagic only handles warranty and DOA's for the first 30 days from the day of shipment. After this period it is up to the customer to handle the warranty through the manufacturer. Please see manufacturer's warranties for manufacturer policies. CodeMagic will issue a Return Material Authorization (RMA) for a defective product if we are not able to fix the problem over the phone and a replacement product will be sent to you. When you receive you RMA, CodeMagic will give you the correct address to ship the product. To help us speed up the process, please have the following information ready when contacting us: - Your Company Name - Product Model - Serial Number - Part Number - Nature of Problem Please note that RMA numbers are only valid for thirty (30) days, and all products received without an RMA number will be refused from the carrier or returned to you unopened. Product must be returned to CodeMagic via UPS or FedEx with insurance prepaid. Any product shipped to CodeMagic with freight charges will be refused.