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Clyde Jackson Location
New York, United States
Clyde Jackson Work
2022 -now Director of Call Center Operations @
2018 -2022 Telephone Service Manager @
2016 -2017 Customer Care Manager II @
2012 -2016 Customer Care Center Manager @
2011 -2012 Member Services Call Center Manager @
2009 -2011 Provider Care Center Supervisor @
2008 -2009 Call Center Supervisor @
2006 -2008 Senior Provider Service Representative @
Clyde Jackson Education
City University of New York City College
Bachelor of Arts (B.A.) (Communication and Media Studies)
1997-2001
Bronx High School of Science
Clyde Jackson Skills
Network Development
Provider Relations
Management
Healthcare
Customer Service
Community Outreach
Call Centers
Training
Microsoft Excel
Medicare
Microsoft Office
Medicaid
PowerPoint
Microsoft Word
Process Improvement
Customer Satisfaction
HIPAA
Insurance
Outlook
Business Process Improvement
Contact Centers
Microsoft Outlook
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Clyde Jackson Summary
Clyde Jackson, based in New York, United States, is currently a Director of Call Center Operations at MetroPlusHealth. Clyde Jackson brings experience from previous roles at New York University - College of Dentistry, Anthem, Inc., Amerigroup Corporation and Health Plus. Clyde Jackson holds a 1997 - 2001 Bachelor of Arts (B.A.) in Communication and Media Studies @ City University of New York City College. With a robust skill set that includes Network Development, Provider Relations, Management, Healthcare, Customer Service and more. Clyde Jackson has 4 emails and 1 mobile phone numbers on RocketReach.
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