Why do Customer Success teams have to fight for headcount? And budget? And product influence? Because most leaders outside CS don't understand what Customer Success actually does. And they don’t realize the enormous impact CSMs have on customers. Success teams know how to prove product value to customers. But they struggle to prove their own value to leaders. It's time for that to change. Clove can help. Clove is the only CS platform built around proving the value of Customer Success. Clove helps CSMs stay focused on results, tie those results to revenue, and communicate their success to leadership. Track the right things -> Take proactive action -> Demonstrate impact to leaders Easy to get started, easy to use, easy to maintain.
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Andy Perez is the Co-Founder of Clove.
2 people are employed at Clove.
Clove is based in Atlanta, Georgia.