cloud humans Information

Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs. With world-class architecture and state-of-the-art foundation models, we deliver real automation with pricing adapted to Latin America. ClaudIA Our proprietary AI automates up to 85% of Tier 1 volume with quality and full context. It makes decisions, executes actions via API, and operates fully integrated with CRM, ERP, and internal systems. You only pay for tickets fully resolved by AI. Tickets escalated to your team are free. Use it inside your existing helpdesk or within CloudChat. CloudChat An omnichannel platform that brings together official WhatsApp, chat, email, Instagram, and other channels into a single environment. Queue management, SLAs, advanced automations, and AI at the core of the architecture. Scale with the only customer support AI that pays for itself.