Cloud Focus Information

Do you worry about losing valuable data and what it might do to your business? You are not alone. It seems that everything is made so complicated that business owners are struggling to know what to do for the best in terms of security and access. Our clients value IT support that is sensible and down to earth with an emphasis on cloud computing...a simple straight forward way to access your email,files and data from any device at any time that takes the worry out of data loss and makes the whole process so easy to understand. Our dedicated help desk, manned by IT professionals has the ability to troubleshoot problems and resolve in a timely fashion. The majority of problems are resolved remotely, with on-site visits if required. Calls can be logged by phone or email and are automatically escalated to your account manager if not resolved within agreed timescales. Email in the Cloud - access your email from anywhere in the World on any device, whether that is a PC, Mac, phone or a tablet. With email in the cloud, you are not dependent on a company server being online, therefore providing greater security and availability. Included is the latest version of Microsoft Office, providing Word, Excel, Outlook, and Lync. Files in the Cloud - access your data from anywhere in the World, with the ability to share documents and folders. With files in the cloud, there is no need to access the company server, so you are not dependent on it being up and running. The data is held securely and with the right controls in place, documents can be shared with staff, customers and suppliers. IT Management - your own dedicated manager to ensure that all elements of your IT work efficiently and reliably. This person monitors your IT support to keep downtime to a minimum. Regular visits from your IT manager to discuss how you can add benefit to your business by keeping up to date with technology and taking advantage of new features and functionality