Clory Jackson Email & Phone Number
VP - ICHRA Business @ Decisely
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Clory Jackson Location
- New York, NY, US
Clory Jackson Work
- 2026 -now VP - ICHRA Business @
- 2025 -2026 VP of Brand and Consumer Experience @
- 2024 -2025 Head of Customer Operations @
- 2024 -2024 Consultant @
- 2023 -2023 Senior Director of Leadership Development @
- 2020 -2022 Senior Director of Operations, Member Experience @
- 2017 -2020 Director of Customer Service @
- 2014 -2017 Senior Operations Manager @
- 2013 -2014 Operations Team Lead @
- 2012 -2013 Enterprise Operations Specialist @
- 2012 -2012 Senior Operations Associate @
- 2011 -2012 Operations Associate @
- 2011 -2011 Recruiting Associate @
- 2009 -2011 Sales Associate and Brand Specialist @
Clory Jackson Education
- Harvard Business School Online
(Economics, Business, Financial Accounting)
2018-2018 - General Assembly 2015-2015
- Penn State University
Master of Fine Arts (Acting)
2007-2009 - Spelman College
Bachelor of Arts (Drama)
2002-2007
Clory Jackson Skills
- Customer Journey Mapping
- Enterprise Project Management (EPM)
- Analytical Skills
- Business Process Outsourcing (BPO)
- Cost Reduction
- Software Implementation
- Workforce Planning
- Quality Control
- Coaching
- Operations Management
- Change Management
- Standard Operating Procedure (SOP)
- Voice of the Customer
- Net Promoter Score
- Leadership Development
- Cross-functional Team Leadership
- Succession Planning
- Training & Development
- Project Management
- Adult Learning Theory
- Outlook
- Customer Service
- Acting
- Voice Acting
- Issue Resolution Management
- Peer Mentoring
- Social Networking
- Manage Client Relationships
- Recruiting
- Strategic Thinking
- Customer Service Operations
- Business Relationship Management
- Salesforce.com
- Cold Calling
- Business Development
- Customer Experience
- Sales
- Account Management
- Management
- Leadership
- CRM
- Microsoft Office
- Team Leadership
- New Business Development
- Microsoft Word
- Research
- Marketing Strategy
- PowerPoint
- Process Improvement
- Strategy
- Call Center
- Contact Centers
- Customer Retention
Clory Jackson Summary
- Clory Jackson, based in New York, NY, US, is currently a VP - ICHRA Business at Decisely. Clory Jackson brings experience from previous roles at Catch and CLEAR (clearme.com). Clory Jackson holds a 2018 - 2018 Harvard Business School Online. With a robust skill set that includes Customer Journey Mapping, Enterprise Project Management (EPM), Analytical Skills, Business Process Outsourcing (BPO), Cost Reduction and more. Clory Jackson has 2 emails and 2 mobile phone numbers on RocketReach.
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