ClientSmart Information

We were contacted by a mystery shopping company who needed assistance with its web site. The company was using proprietary software for its data needs, but it was evident that a new solution was necessary. The company looked at options on the market and realized something different was needed to meet its needs. ClientSmart was created by combining the expertise of two companies (MarketApproach and ParticleWeb) into one product. ParticleWeb offers experience in web design, hosting and graphic design while MarketApproach has provided scheduling and editing services to mystery shopping companies along with market research analysis. With years of experience in these areas, the two companies brought their expertise into the creation of the ClientSmart product. With the assistance of mystery shopping companies, shoppers, and schedulers, ClientSmart created an application capable of matching the functionality of the top applications in the industry and have also provided unique capabilities which make ClientSmart truly special. Check it out yourself and you will clearly see the difference.