ClientEdge Information

Helping organisations strengthen client relationships and deliver consistent, long-term commercial growth. With 29 years’ experience in the B2B sector, I specialise in building key accounts, unlocking new opportunities, and embedding effective, relationship-led business development practices that create sustained value. I have held senior leadership roles developing and leading high-performing corporate sales teams, consistently driving revenue growth through both existing client partnerships and new business development. My experience spans SMEs through to global organisations including Johnson & Johnson, Pfizer, Centrica plc, and Xerox. At the core of my approach is a focus on helping organisations deepen client relationships, strengthen strategic accounts, and improve long-term client retention and growth. I work with organisations to: • Strengthen client relationships and key account performance • Identify and convert strategic growth opportunities • Improve revenue retention and profitability • Embed relationship-led business development practices • Align internal teams around shared client goals • Improve client communication, commercial awareness, and consistency of delivery Alongside client-facing work, I mentor and develop internal teams to strengthen relationship management, commercial thinking, and client engagement capability—ensuring that strategy is embedded in day-to-day behaviour, not just defined at leadership level. I don’t just develop strategy—I ensure it is consistently delivered in practice. I offer flexible support tailored to your needs, whether on a freelance, fractional, or employed basis, combining direct client engagement with hands-on team development. If you’re looking to strengthen client relationships and drive sustainable growth, I’d welcome a conversation.