Cleveland Gray Email & Phone Number
Director Of Implementations @ Inktel Contact Center Solutions
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Cleveland Gray Location
- Miami, FL, US
Cleveland Gray Work
- Director Of Implementations @ (October 2018 - Present)
- Project Manager @ (August 2014 - October 2018)
- Account Executive @ (July 2012 - August 2014)
- Workforce Manager @ (March 2008 - July 2012)
- Dock Manager @ Signal Ridge Marina (April 2006 - October 2007)
Cleveland Gray Education
- Western Carolina University
Bachelor of Business Administration (BBA) (Entrepreneurship/Entrepreneurial Studies)
2003-2007 - West Forsyth High School 1999-2003
Cleveland Gray Skills
- Account Management
- Budgeting
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Center Administration
- Call Centers
- Client Relations
- Client Services
- Contact Center Consulting
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Center Technology
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Data Analytics
- Data Management
- Key Account Relationship Management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Operations Management
- Process Improvement
- Project Management
- Recruiting
- SQL
- Sales
- Sales Management
- Sales Operations
- Teamwork
- Training
- Vendor Management
- Cards
- Key Account
- Project Planning
- Agents
- Strategic Planning
- Operations
- Customer Relationship Management Crm
- Customer Relationship Management
Cleveland Gray Summary
- Cleveland Gray, based in Miami, FL, US, is currently a Director Of Implementations at Inktel Contact Center Solutions. Cleveland Gray brings experience from previous roles at Inktel Contact Center Solutions, Red Ventures and Signal Ridge Marina. Cleveland Gray holds a 2003 - 2007 Bachelor of Business Administration (BBA) in Entrepreneurship/Entrepreneurial Studies @ Western Carolina University. With a robust skill set that includes Account Management, Budgeting, Business Process Improvement, Business Process Outsourcing (BPO), CRM and more. Cleveland Gray has 1 emails and 2 mobile phone numbers on RocketReach.
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