CLD Information

CLD empowers international brands to unlock sustainable growth in China and around the world by building hyper-personalized data-driven digital experiences, providing strategic insights, and localized content. For the last 8 years, we’ve worked with over 80 of the largest brands in the world. We have a deep understanding of the unique needs of international brands and have helped some of the most prestigious names achieve success in China, Europe, and around the world including Tiffany & Co, Dior, De Beers, La Prairie, Ralph Lauren, Chopard, Guerlain, Graff, and Delvaux. As the First Partner of Salesforce on Alibaba Cloud to go live, we bring global companies into China while sustaining their growth abroad, leveraging innovative technology, engaging content, and strategic expertise to drive brand growth. We are a global implementer and strategic partner for ChatLabs, and have been recognized for our expertise, winning the 2022 Alibaba Cloud Strategic Partnership Award and the 2024 Salesforce on Alibaba Cloud Strategic Partnership MVP. Our marketing, content, technology, and strategy solutions integrate all major social channels with your owned systems to build 360 customer views and automate omnichannel experiences. Our commerce solutions create highly converting store experiences directly on key social channels like WeChat, Douyin, and Xiaohongshu, enabling 1-click social checkout with domestic payment options and compliant logistics. Our service solutions forge stronger client relationships with Social Clienteling, enabling 1:1 conversations via WeCom, and matching them to your CRM. Our dataflow solutions leverage an innovative, scalable, and flexible data mesh technology to collect, unify, and activate social data from all channels into one single 360° customer view while ensuring full compliance with China's Personal Information Protection Law (PIPL). Contact us today and future-proof your brand growth in China.