Claudia Marques Freire's Location
State of Paraná, Brazil
Claudia Marques Freire's Work
- CSO @ GCC Contact Center
- Mentora @ Nós por Elas - Mentoria para Mulheres - IVG
- Coordenadora do Vozes, Núcleo Curitiba @ Grupo Mulheres do Brasil
- Business Mentor @ YnaWeb - Youngers
- Gerente de estratégia corporativa @ instituto Mãe na Hora Certa
- Estrategista de negócios @ SXSW
- Tecnologia do Negócio @ Banco Bradesco
- Head do Contact Center @ HSBC
- Gestão de Vendas e Projetos, Canais Digitais @ HSBC
- Gestão de vendas, Canais Digitais @ HSBC
Claudia Marques Freire's Education
- ESADE Business & Law School
Pós em Gestão pela FAE /ESADE (Administração e Negócios)
2015 - 2016 - Udemy
Be a Great Mentor: a practical guide to mentorship (Adm/mentoria)
2020 - 2020 - University of Melbourne
Assessment and Teaching of 21st Century Skills (MOOC through Coursera) (Education)
2019 - 2019
- Universidade Positivo
Doutorado (Administração de Empresas)
2019 - Ecole de Management de Lyon1999 - 1999
- Coppead UFRJ
Mestrado em Administração de Empresas (Administração e Negócios)
1997 - 1998 - University of California San Diego - School of Extended Studies and Public Programs
Business and Marketing Management
1994 - 1995 - Pontifícia Universidade Católica do Rio de Janeiro
Bacharelado em Direito (Direito)
1989 - 1992
Claudia Marques Freire's Skills
- Digital Channels
- Customer Experience
- Business Strategy
- Management
- Team Leadership
- Retail
- Sales
- Team Management
- Process Improvement
- Customer Relationship Management
Claudia Marques Freire's Summary
Claudia Marques Freire, based in State of Paraná, Brazil, is currently a CSO at GCCcx, bringing experience from previous roles at Nós por Elas - Mentoria para Mulheres - IVG, Grupo Mulheres do Brasil, YnaWeb - Youngers and instituto Mãe na Hora Certa. Claudia Marques Freire holds a 2015 - 2016 Pós em Gestão pela FAE /ESADE in Administração e Negócios @ ESADE Business & Law School. With a robust skill set that includes Digital Channels, Customer Experience, Business Strategy, Management, Team Leadership and more, Claudia Marques Freire contributes valuable insights to the industry. Claudia Marques Freire has 1 mobile phone number on RocketReach.
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