Clarissa Montecillo Email
Support Engineer @ Rapidteks Software
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Clarissa Montecillo Location
- Cavite City, PH
Clarissa Montecillo Work
- Support Engineer @ (April 2025 - Present)
- Customer and Admin Support @ (March 2025 - April 2025)
- Technical Support Team Lead @ (March 2018 - October 2024)
- Technical Support Specialist @ (March 2016 - July 2017)
- Customer Service Representative @ (January 2013 - December 2016)
Clarissa Montecillo Education
- Our Lady of Fatima University
Bachelor's degree (Nursing Science)
2006-2010 - Our Lady of Fatima University
Bachelor of Science - BS (Nursing Science)
2006-2010
Clarissa Montecillo Skills
- Shopify
- Zoho
- Customer Service Management
- Administrative Assistance
- Gorgias
- Shopify Plus
- Cin7
- Notion
- Shipping
- Order Processing
- Online Support
- Chatbot Responses
- product board
- Api tester
- Application Programming Interfaces (API)
- Postman API
- Customer Service
- Customer Support
- Logistics Management
- Logistic Support
- Performance Appraisal
- Performance Reviews
- Interpersonal Communication
- Coaching
- Analytical Skills
- Domains
- Domain Name System (DNS)
- Microsoft Outlook
- Linux Server
- Wix Website Builder
- Online store
- Amazon Web Services (AWS)
- Intercom chat
- Microsoft Word
- Key Performance Indicators
- Transmission Control Protocol (TCP)
- Office 365
- Operating Systems
- Workforce Planning
- Workforce Management
- Service Levels
- Google Sheets
- Ticketing Systems
- Airline Ticketing
- Troubleshooting
- Resolving Issues
- Chat
- Customer Escalation Management
- Interactive live chat
- Email Clients
- Email Etiquette
- Customer Satisfaction
- Technical Support
- Problem Solving
- Customer Experience
- Communication
- Leadership
- Team Leadership
- Management
- Microsoft Office
- Zendesk
- E-Commerce
- Datadog
- Looker (Software)
- Confluence
- Jira
- Aircall Cloud Call Center
Clarissa Montecillo Summary
- Clarissa Montecillo, based in Cavite City, PH, is currently a Support Engineer at Transvirtual. Clarissa Montecillo brings experience from previous roles at Tavalon Tea Australia & New Zealand, Shippit, Sutherland and Concentrix. Clarissa Montecillo holds a 2006 - 2010 Bachelor's degree in Nursing Science @ Our Lady of Fatima University. With a robust skill set that includes Shopify, Zoho, Customer Service Management, Administrative Assistance, Gorgias and more. Clarissa Montecillo has 2 emails on RocketReach.
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