Lead Customer Service Representative @ Bank of Ireland, Cabinteely (July 2013 - November 2017)
New Business Administrator @ Bank of Ireland, Cabinteely (June 2010 - July 2013)
Premium Account Manager @ (October 2006 - November 2017)
Clare Waldron Skills
Insurance
Client Services
Phone Manner
Health Care Professionals
Relationship Development
Diary Management
Calendaring
Phone Etiquette
Teamwork
Patient Advocacy
Direct Patient Care
Customer Service
Data Management
Service-Level Agreements (SLA)
KPI Implementation
Employee Training
Time Management
High Level Of Accuracy
Attention to Detail
Organization Skills
Office Administration
Medical Adminstration
Medical Terminology
Medical Records
Interpersonal Skills
High Stress Environment
Policies & Procedures
Customer Relationship Management (CRM)
Communication
Active Listening
Confidentiality
Administration
• Native English speaker
• Highly proficient in the use of Microsoft Word, Excel, Powerpoint, Onenote
• Working with databases
• Basic level of German
• Development of new processes and procedures
• Problem solving and the ability to multitask
Clare Waldron Summary
Clare Waldron, based in Dublin, IE, is currently a Operations Manager at Accolade, Inc.. Clare Waldron brings experience from previous roles at Accolade, Inc., Accolade INC, Prague, Czech Republic, TCP Homecare and Haylo Health Consulting, Dublin. With a robust skill set that includes Insurance, Client Services, Phone Manner, Health Care Professionals, Relationship Development and more. Clare Waldron has 2 emails on RocketReach.
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