Claimlane Information

Claimlane is a leading returns and claims management platform for brands and retailers that sell physical products. More than 8000 brands and retailers use Claimlane to streamline their returns processes and improve their bottomline. — MANAGING RETURNS AND CLAIMS IS COMPLEX For most brands and retailers, handling returns and claims is an important but highly complex process. It involves countless stakeholders and many movable parts. The result is: - Badly documented returns and claims leading to unnecessary communication - Inefficient workflows and wasteful communication via email and excel - No insights into why products are returned or why they are faulty CLAIMLANE STREAMLINES THE RETURNS PROCESS Claimlane connects all your return types and customers – B2C and B2B – from all channels and markets in one system. With Claimlane: 1. Your customers can easily create perfectly documented returns every time. 2. Your team can handle all return types from all customers in one place with powerful workflows and automation. 3. Learn why products are returned and improve your bottomline Using Claimlane saves you time and money and improves the customer experience. Just reach out. We'd love to help you streamline your returns!