Claes Gundersen Email & Phone Number
Områdechef - Branch manager kundecenter @ Securitas Danmark
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Claes Gundersen Location
- Copenhagen, DK
Claes Gundersen Work
- 2022 -now Områdechef - Branch manager kundecenter @
- 2020 -2022 Covid19 Medical Tester - Ansvarshavende Valby Teststed @
- 2016 -2020 Duty Manager @
- 2014 -2016 Teamleder - Team OISTER 1st Line (3 Danmark) @
- 2011 -2014 Teamleder, Teknisk Support, Customer Management @
- 2010 -2011 Teamleder, GreenTeam, Loyalty and Value Operations @
- 2008 -2010 Koordinator, GreenTeam, Retention @
- 2007 -2008 Solution Agent, Retention @
- 2006 -2007 Customer service agent, Customer service @
- 2001 -2006 Advisor, Customer service @
Claes Gundersen Education
- Copenhagen Business Academy
Degree in (Project Management)
2019-2019 - 2bt
Erhvervs Coach (Coaching i organisationer)
2013-2014 - Vejle Handelsskole
Kontoruddannet med speciale i kundekontaktcenter (Kontoruddannelse med speciale i kundekontaktcenter)
2010-2011
Claes Gundersen Skills
- Menneskelig anatomi
- Kundeoplevelse
- Lederskab
- Projektstyring
- Salgsledelse
- Organisatorisk ledelse
- Operationel ledelse
- Turn Around-ledelse
- Udvikling af menneskelige ressourcer
- Kundefokuseret service
- Kunderelation
- Forretningsudvikling
- Ledelse
- Kommunikation
- Servicelevering
- Call Centers
- Telecommunications
- Sales
- Customer Retention
- Mobile Devices
- Customer Experience
- Call Center
- Process Optimization
- Change Management
- Customer Satisfaction
- Process Improvement
- Sales Management
- Outsourcing
- B2B
- Microsoft Office
- Leadership
- Team Leadership
- Customer Service
- Team Management
- Coaching
- Teamwork
- Telekommunikation
- Teamlederskab
- Teamledelse
- Mobilenheder
- Forandringsledelse
- Strategi
- Duty Manager
- Projektledelse
Claes Gundersen Summary
- Claes Gundersen, based in Copenhagen, DK, is currently a Områdechef - Branch manager kundecenter at Securitas Danmark. Claes Gundersen brings experience from previous roles at Akutberedskabet Region Hovedstaden, Copenhagen Airports A/S, OiSTER and 3 Danmark. Claes Gundersen holds a 2019 - 2019 Degree in in Project Management @ Copenhagen Business Academy. With a robust skill set that includes Menneskelig anatomi, Kundeoplevelse, Lederskab, Projektstyring, Salgsledelse and more. Claes Gundersen has 2 emails and 1 mobile phone numbers on RocketReach.
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