Customer experience is the customer’s actual or perceived experience with your brand, and not necessarily the intended experience. Customer experience management is about closing the gap between the intended and actual experience so that businesses can fulfil their brand promise. Excellent experiences create emotional customer outcomes that foster loyalty and enrich brand reputation. CJ Ignition is a small specialist consultancy helping travel and travel tech companies enhance customer experience. We use a pre-defined end-to-end customer journey framework and workshop process developed just for the travel industry.
| Website | http://cjignition.com/ |
| Revenue | $3 million |
| Employees | 1 (0 on RocketReach) |
| Founded | 2016 |
| Technologies |
JavaScript
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HTML
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PHP
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| Industry | Leisure, Travel & Tourism, Software General, Software |
| Keywords | Customer Relationship Management, Customer Experience Management, Crm, Customer Experience, Cx Management, Cx Improvement, Customer Journey Mapping, Customer Feedback Management, Customer Success, Customer Satisfaction, Voice Of Customer, Voc, Customer Service, Customer Insights, Brand Experience, Customer Analytics, Experience Optimization, Customer Engagement, Net Promoter Score, Nps |
| Competitors | Zebra Technologies, Bringg, Loadsmart, Roadie, Cargomatic, Locus, Routific, Onfleet, HappyNest, DispatchTrack +35 more (view full list) |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 5112 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies, NAICS Code 513 Companies |
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The CJ Ignition annual revenue was $3 million in 2026.
CJ Ignition is based in Dublin, Co. Dublin.
The NAICS codes for CJ Ignition are [5112, 511, 51, 513].
The SIC codes for CJ Ignition are [737, 73].