Civility Consulting Information

Professional Development We create confidence in frontline professionals. In 2010 our participants confidence level increased by an average of 85% after one three hour session. Who will benefit: • Sales Teams • Front Line Professionals • Those in the Public Eye • Senior Level Staff • Professionals Who Have Social Interaction as Part of Their Job • Professionals Who Desire Excellence • Individuals Who Want to Polish Their Etiquette Skills Participants will learn: • Effective Body Language • How to Introduce Yourself • Mingling Skills - How to Break Into a Group • What your Handshake Says About You • How to Have a World Class Handshake • How to Enter a Room • Business Card Etiquette • How to Remember Names • Gender Specifics in Protocol • The Power of Gratitude • How to Increase your Confidence We offer Professional Business Etiquette, International Protocol and Critical Dining Skills. Result: Increased customer acquisition and retention, more enjoyable work environment, a more accurate representation of your company's image, message and value.