VoiceBase unlocks deep insight from customer conversations with revolutionary AI-Powered Voice Analytics. Using machine learning and NLP, VoiceBase helps world-class enterprises discover, manage, and measure sales, service, and marketing activities within the call center and across the entire business. Our customers improve customer experience, increase sales, lower costs, and minimize compliance risk.
VoiceBase’s customers and partners include Tableau, Amazon Web Services, The Home Depot, Twilio, Vonage/Nexmo and Nasdaq. The company is privately held and is based in San Francisco, California.
For more information on VoiceBase visit www.voicebase.com
Inspiring Exceptional Service Cultures
To deliver consistently great customer experiences and stand out in the global market, you need to develop a true service culture where customers want to do business with you, and people want to work and contribute.
Communico is committed to helping organizations create this type of culture—one that engages employees and sustains results.
At the heart of our commitment is the MAGIC® System. MAGIC, which stands for Make A Great Impression on the Customer, is an integrated system of assessment, customer service training and consulting that ensures consistently exceptional service—to internal and external customers.
Call us today if you'd like to learn more. We'd love to learn more about your company's specific needs and welcome the opportunity to dialogue with you.