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Cinthia Vidal Location
Denver, CO, US
Cinthia Vidal Work
Client Services Leader @ (June 2026 - Present)
Strategic Accounts @ Western Union (March 2024 - May 2026)
SVP- Operations Client Support Services @ (June 2021 - October 2023)
VP-Global Excellence Center @ (January 2018 - January 2021)
Senior Director-Global Operations Support @ (March 2017 - January 2018)
Director of Operations Support @ (November 2014 - March 2017)
Senior Operations Manager @ (June 2013 - November 2014)
Operations Manager @ (March 2011 - June 2013)
Cinthia Vidal Education
Metropolitan State University of Denver
Bachelor of Arts (B.A.) (Accounting)
1998-2003
Cinthia Vidal Skills
Alternative Solutions
Analytical Skills
Builds Relationships
Business Analysis
Business-to-Business (B2B)
Call Center Development
Call Centers
Channel Sales
Client Relations
Coaching
Communication
Communication, Global operations, Relationship building, Risk management, BPO, Financial Acumen
Contact Centers
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Experience Management
Customer Interaction
Customer Satisfaction
Customer Service
Customer Success
E-Commerce
Employee Engagement
Enablement
Executive Relationships
Key Metrics
Key Performance Indicators
Leadership
Leadership Development
Management
Multi-Unit Operations
Onboarding
Operational Excellence
Operations Management
People Management
Performance Management
Problem Solving
Process Improvement
Project Planning
Reasoning Skills
Relationship Building
Retention Strategies
Strategic Planning
Team Building
Team Leadership
Teamwork
Telecommunications
Thinking Skills
Time Management
Training
Vendor Management
Public Speaking
Sales
Business Development
Cross Functional Team Leadership
Cinthia Vidal Summary
Cinthia Vidal, based in Denver, CO, US, is currently a Client Services Leader at New Direction Trust Company. Cinthia Vidal brings experience from previous roles at Western Union and IntouchCX. Cinthia Vidal holds a 1998 - 2003 Bachelor of Arts (B.A.) in Accounting @ Metropolitan State University of Denver. With a robust skill set that includes Alternative Solutions, Analytical Skills, Builds Relationships, Business Analysis, Business-to-Business (B2B) and more. Cinthia Vidal has 1 emails and 2 mobile phone numbers on RocketReach.
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