Cindy Rodriguez Email & Phone Number
Director of Customer Experience @ Fellow
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Cindy Rodriguez Location
- California, United States
Cindy Rodriguez Work
- Director of Customer Experience @ (March 2025 - Present)
- Sr. Customer Experience Manager @ (October 2023 - March 2025)
- Senior Customer Experience Manager @ (June 2022 - June 2023)
- Customer Experience Support Manager @ (September 2018 - June 2022)
- Community Care Team Supervisor @ (December 2017 - September 2018)
- Community Care Support Associate @ (July 2015 - December 2017)
- Payroll Specialist @ (June 2013 - January 2014)
- Sr. Customer Service and Sales Representative @ (March 2010 - April 2013)
Cindy Rodriguez Education
- California State University, Fresno
Bachelor of Science (BS) (Criminology)
2009-2012 - Fresno City College
Associate of Arts (AA) (General Studies)
2007-2009
Cindy Rodriguez Skills
- Benchmarking
- Technical Support
- Business Process Improvement
- Operational Excellence
- Customer Service Management
- Coaching
- Business Insights
- Support Management
- Business Process Outsourcing (BPO)
- Team Development
- SQL
- Creative Problem Solving
- Cross-functional Team Leadership
- Analytical Skills
- SAP Implementation
- Strategic Planning
- NPS implementation
- CRM Integration
- Documentation
- System Automation
- Database Triggers
- Professional Experience
- Management
- Bilingual
- Team Management
- Microsoft Office
- Organizational Leadership
- Food Safety
- Clerical Skills
- Cold Calling Experience
- Call Centers
- Customer Service
- Customer Satisfaction
- Customer Support
- Customer Retention
- Long-term Customer Relationships
- Internet Troubleshooting
- Troubleshooting
- Payroll Services
- Payroll
- Office Administration
- Store Management
- Motivation
- Zendesk
- Project Management
- Google Docs
- Google Sheets
- People Management
- Leadership
- Interpersonal Skills
- Long Term Customer Relationships
- Criminology
- Banking
- Food Service
- Legal Policy
- Outlook
- Victim Services
- Microsoft Word
- Paychex
- Microsoft Excel
- Clerical Work
- Food Preparation
Cindy Rodriguez Summary
- Cindy Rodriguez, based in California, United States, is currently a Director of Customer Experience at Fellow. Cindy Rodriguez brings experience from previous roles at Fellow and Good Eggs. Cindy Rodriguez holds a 2009 - 2012 Bachelor of Science (BS) in Criminology @ California State University, Fresno. With a robust skill set that includes Benchmarking, Technical Support, Business Process Improvement, Operational Excellence, Customer Service Management and more. Cindy Rodriguez has 3 emails and 4 mobile phone numbers on RocketReach.
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