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Cindy Mai Location
Melbourne, VIC, AU
Cindy Mai Work
General Manager Strategy, Technology and Delivery @ (January 2026 - Present)
General Manager Strategy and Delivery @ (June 2024 - Present)
General Manager Strategic Implementation @ (October 2023 - June 2024)
Head of Customer Experience and Service @ (October 2018 - March 2023)
Head of Retail Operations and Project Delivery @ (September 2013 - October 2018)
Principal, Operations Leader (AUS and NZ) @ (July 2006 - August 2013)
National Operations Manager - Mercer Super Trust @ (December 2003 - June 2006)
Various Roles @ (July 2000 - December 2003)
Cindy Mai Education
University of Melbourne
Bachelor of Commerce (BCom) (Finance & Investments)
Cindy Mai Skills
Administration
Analytical Skills
Budgets
Business Analysis
Business Continuity
Business Process Improvement
Business Relationship Management
Business Strategy
Business Transformation
Change Management
Client Administration
Client Services
Coaching
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Data Quality
Data Warehousing
Employee Engagement
Executive Operations Management
Human Resources
Leadership
Management
New Client Implementation
Operations Management
Outsourcing
P&L Management
People Management
Performance Management
Process Improvement
Program Management
Project Delivery
Project Management
Project Planning
Project Portfolio Management
Recruiting
Risk Management
Service Delivery
Stakeholder Management
Strategic Planning
Strategy
Superannuation
Team Leadership
Team Management
Vendor Management
Wealth Management Services
Workforce Planning
financial crime
people leadership
Microsoft Excel
Sales
Training
Business Development
Continuous Improvement
Retail
Cindy Mai Summary
Cindy Mai, based in Melbourne, VIC, AU, is currently a General Manager Strategy, Technology and Delivery at Care Connect - Community Care Provider. Cindy Mai brings experience from previous roles at Care Connect - Community Care Provider and Australian Unity Wealth. Cindy Mai holds a Bachelor of Commerce (BCom) in Finance & Investments @ University of Melbourne. With a robust skill set that includes Administration, Analytical Skills, Budgets, Business Analysis, Business Continuity and more. Cindy Mai has 2 emails on RocketReach.
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