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Cindy Jeffrey Location
Canada
Cindy Jeffrey Work
Senior Vice President Global Support and Customer Innovation Hub @ (July 2025 - Present)
Senior Vice President Global Customer Experience, Lightspeed Commerce @ (October 2022 - Present)
Global Vice President Customer Support, Lightspeed Commerce @ (April 2022 - October 2022)
Vice President of Customer Experience Canada, Manulife @ (August 2019 - April 2022)
Director, Key Accounts and Commercial Sales @ (March 2018 - April 2019)
Vice President and Executive Site GM of Canadian Smartshore Global Operation @ (January 2014 - January 2018)
Vice President and Executive Site GM of Canadian Smartshore Global Operation @ (January 2014 - December 2018)
Vice President Clients Service, Small and Mid Size Business, CDN Smartshore Site GM @ (June 2012 - April 2014)
Vice President Client Services, Small Business Solutions Center of Excellent Site Leader @ (December 2008 - May 2012)
iWIN International Board Member, Women Driving Business @ iWIN (International Womens Inclusion Network) Women Driving Business (April 2014 - November 2016)
Vice President Personal and Commercial Business @ (January 2003 - December 2008)
Vice President Personal and Commercial Business @ (January 2003 - January 2008)
Pension and Group Investment National Manager @ (January 1999 - January 2003)
Senior Leader, Commercial and Personal Lines @ (January 1984 - January 1999)
Cindy Jeffrey Education
Schulich School of Business - York University
Exec Management (Business)
2004-2006
Harvard Business School
(Generative AI)
2026
Cindy Jeffrey Skills
Change Management
Human Resources
Consulting
Outsourcing
Sales
People Development
Negotiation
Culture Change
Management
Training
Business Transformation
Process Improvement
Strategic Planning
Client Experience
Customer Relationship Management Crm
Business Process Improvement
Customer Satisfaction
Coaching
New Business Development
Business Development
Salesforce.com
Account Management
Strategic Partnerships
Business Strategy
Customer Experience
Vendor Management
Employee Benefits
Talent Management
Insurance
Performance Management
Team Building
Team Leadership
Organizational Culture
Customer Service
Strategy
Leadership
Customer Relationship Management
Cindy Jeffrey Summary
Cindy Jeffrey, based in Canada, is currently a Senior Vice President Global Support and Customer Innovation Hub at Lightspeed Commerce. Cindy Jeffrey brings experience from previous roles at Lightspeed Commerce, Manulife and Nova Scotia Power. Cindy Jeffrey holds a 2004 - 2006 Exec Management in Business @ Schulich School of Business - York University. With a robust skill set that includes Change Management, Human Resources, Consulting, Outsourcing, Sales and more. Cindy Jeffrey has 2 emails and 1 mobile phone numbers on RocketReach.
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