Cindy Cheong Email
Director, Customer Experience and Service Delivery @ Prudential BSN Takaful Berhad
Cindy Cheong's Location
Kuala Lumpur, MY
Cindy Cheong's Work
- Director, Customer Experience and Service Delivery @ Prudential BSN Takaful Berhad
- Programme Director @ Prudential BSN Takaful Berhad
- Director Customer Service @ Prudential BSN Takaful Berhad
- Deputy Head of Service Delivery - BPO @ AIA Shared Services
- Head of Service Delivery - Singapore @ AIA
- Assistant Vice President @ GREAT EASTERN
Cindy Cheong's Education
- Heriot-Watt University
Master of Science (MSc) (Business Psychology)
2014 - 2015 - Universiti Kebangsaan Malaysia
BA (Hons) (Psychology)
1989 - 1993
Cindy Cheong's Skills
- Insurance
- Change Management
- BPO
- Call Centers
- Business Process Improvement
- Performance Management
- Service Delivery
- Project Management
- Operations Management
- Process Improvement
Cindy Cheong's Summary
Cindy Cheong, based in Kuala Lumpur, MY, is currently a Director, Customer Experience and Service Delivery at Prudential BSN Takaful Berhad, bringing experience from previous roles at Prudential BSN Takaful Berhad, AIA Shared Services and AIA. Cindy Cheong holds a 2014 - 2015 Master of Science (MSc) in Business Psychology @ Heriot-Watt University. With a robust skill set that includes Insurance, Change Management, BPO, Call Centers, Business Process Improvement and more, Cindy Cheong contributes valuable insights to the industry. Cindy Cheong has 2 emails on RocketReach.
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