Cierra Smith Email & Phone Number
Sr. Customer Success Manager @ Riot Platforms, Inc.
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Cierra Smith Location
- Atlanta, GA, US
Cierra Smith Work
- 2026 -now Sr. Customer Success Manager @
- 2024 -2026 Sr. Customer Success Manager @
- 2021 -2023 Customer Success Manager @
- 2020 -2021 Customer Success Manager @
- 2018 -2020 Deployment Coordinator @
- 2017 -2018 POS Coordinator @
- 2017 -2017 Service Desk Analyst @
- 2016 -2017 Client Service Representative @
- 2014 -2016 Tier 2 Quality Analyst @
- 2012 -2012 Commercial Specialist @
- 2012 -2012 Technical Support Specialist @
- 2009 -2011 Entertainment Shift Supervisor @
Cierra Smith Education
- Capella University
Bachelor of Applied Science - BASc (Computer and Information Systems Security/Information Assurance)
2017-2021
Cierra Smith Skills
- Customer Satisfaction
- ClientSuccess
- Analytical Skills
- Customer Analysis
- Quality Management
- Organizational Learning
- Service Desk
- Project Implementation
- Data Management
- Customer Service Operations
- ServiceNow
- Customer Retention
- Customer Relationship Management (CRM)
- Project Management
- Account Management
- Customer Experience
- Technical Support
- Data Entry
- Data Analysis
- Data Center
- System Administration
- Scheduling
- Quality Assurance
- Project Planning
- Customer Engagement
- Project Coordination
- Business Strategy
- Windows Server
- OS X
- Windows
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- SharePoint
- Point of Sale (POS) Systems
- Customer Service
- Organization Skills
- Interpersonal Skills
- Employee Training
- Written Communication
- Customer Support
- Communication
- Customer Service Management
- Customer Advocacy
- Service-now.com
- Multiple Project Coordination
- Meeting Facilitation
- System Configuration
- Organizational Culture
Cierra Smith Summary
- Cierra Smith, based in Atlanta, GA, US, is currently a Sr. Customer Success Manager at Riot Platforms, Inc.. Cierra Smith brings experience from previous roles at Flexential, SynergySuite and NCR Corporation. Cierra Smith holds a 2017 - 2021 Bachelor of Applied Science - BASc in Computer and Information Systems Security/Information Assurance @ Capella University. With a robust skill set that includes Customer Satisfaction, ClientSuccess, Analytical Skills, Customer Analysis, Quality Management and more. Cierra Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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