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Cierra Scott Location
Union Mills, NC, US
Cierra Scott Work
Information Technology Help Desk @ (April 2024 - Present)
Senior Helpdesk Analyst @ (March 2014 - Present)
Sr. Applecare Advisor @ (July 2010 - March 2014)
Cierra Scott Education
Strayer University
Bachelor of Science (B.S.) (Information Systems)
2015-2017
North Carolina State University
Bachelor of Science (B.S.) (Criminology)
2003-2008
Cierra Scott Skills
Business Process Improvement
Coaching
Coaching & Mentoring
Communication
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Support
Incident Management
Information Technology
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Problem Solving
Quality Assurance
Research
Sales
Salesforce.com
Security clearance
Service Desk
Service-now.com
ServiceNow
Team Leadership
Technical Support
Time Management
Training
Troubleshooting
Cierra Scott Summary
Cierra Scott, based in Union Mills, NC, US, is currently a Information Technology Help Desk at MindPetal. Cierra Scott brings experience from previous roles at Astadia and Xerox. Cierra Scott holds a 2015 - 2017 Bachelor of Science (B.S.) in Information Systems @ Strayer University. With a robust skill set that includes Business Process Improvement, Coaching, Coaching & Mentoring, Communication, Customer Relationship Management (CRM) and more. Cierra Scott has 3 emails and 1 mobile phone numbers on RocketReach.
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