CIERA Information

CIERA is a South African software consultancy. We look at how a business runs, find the work that eats its week, and build what takes it off their plate: WhatsApp assistants that answer customers and take orders, CRMs that run the office, client portals and apps. Recent client work: • Cleaning Warehouse: a WhatsApp assistant that answers their customers, understands voice notes, knows the full product range, and takes orders and repeat orders straight into the website cart. • Engineering Excellence, a Pretoria tutoring company: a CRM that runs the office. Tutors log their lessons, the office sees every learner and class, and month-end invoices are worked out from what was logged, late cancellations and no-shows included. We also built the website that brings the learners in. The same problems kept coming up from business to business, so we turned them into products anyone can use: • CIERA (ciera.co.za) finds the replies, quotes, bookings and payments still waiting in your WhatsApp and email, and helps you deal with them. • leke (leke.co.za) sends your invoices and reminders on WhatsApp, where customers actually read them, so you get paid sooner and cash keeps flowing. Get in touch: walbertyn@ciera.co.za