Senior Vice President, Head of Branch Banking, Digital, Customer Experience, and Marketing Controls @ Truist
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Cicely Johnson Location
Charlotte, NC, US
Cicely Johnson Work
2025 -now Senior Vice President, Head of Branch Banking, Digital, Customer Experience, and Marketing Controls @
2021 -2024 Senior Vice President, Control Management Director @
2019 -2021 Director of Banking Compliance @
2018 -2019 Director, Credit Card Compliance @
2017 -2018 Compliance Manager, Vice President @
2015 -2017 Audit Manager, Vice President @
2014 -2015 Compliance Consultant, Vice President @
2012 -2014 Senior Compliance Manager, Vice President @
2011 -2012 Senior Compliance Officer, Assistant Vice President @
2009 -2011 Operations Unit Manager, Assistant Vice President @
2008 -2009 Group Manager of Title Quality Control and Title Agency, VP @
2006 -2008 Title Operations Manager - Florida @ MDC Holdings, Inc.
2005 -2006 Home Closing Manager @ Home Discovery/Key America Title
Cicely Johnson Education
St. Mary's University School of Law
The University of North Carolina at Chapel Hill
Cicely Johnson Skills
Real Estate
Legal Compliance
Vendor Management
Project Implementation
Staff Training
Leadership Development
Strategic Planning
Risk
Mortgage Banking
Contract Management
Sales
Risk Management
Financial Risk
Analysis
Mortgage Lending
Leadership
Policy
Process Improvement
Consumer Lending
Management
Cross-functional Team Leadership
Executive Management
AML
Strategy
Litigation
Mergers & Acquisitions
Real Estate Transactions
Foreclosures
Auditing
Mortgage Servicing
Default
Banking
Portfolio Management
Training
Financial Services
Contract Negotiation
Project Management
Program Management
Credit Analysis
Finance
Risk Assessment
Loss Mitigation
Six Sigma
Internal Audit
Loan Servicing
Corporate Governance
Residential Mortgages
Customer Service
Due Diligence
Financial Analysis
Cross Functional Team Leadership
Business Development
Compliance
Mergers and Acquisitions
Cicely Johnson Summary
Cicely Johnson, based in Charlotte, NC, US, is currently a Senior Vice President, Head of Branch Banking, Digital, Customer Experience, and Marketing Controls at Truist. Cicely Johnson brings experience from previous roles at Wells Fargo, USAA and Fiserv. Cicely Johnson holds a St. Mary's University School of Law. With a robust skill set that includes Real Estate, Legal Compliance, Vendor Management, Project Implementation, Staff Training and more. Cicely Johnson has 3 emails and 2 mobile phone numbers on RocketReach.
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