Cibi Creative Information

Most AI failures in small businesses aren't technology problems. They're business problems wearing an AI costume. I'm Chuck Boyce, founder of Cibi Creative. I'm an independent, commission-free AI readiness and governance advisor for owner-led small businesses, generally 5 to 200 employees. I inspect AI decisions and AI already in use. I don't sell tools, and I don't implement them. I work with two kinds of owners. Some are evaluating an AI tool, vendor, or project before they commit money. Others already have AI in use across their team with no policy, no oversight, and no one accountable for what it produces. Both situations carry real risk, and both are fixable before they get expensive. My work is built around five blind spots that quietly derail AI projects: The process illusion. A task getting done isn't the same as a documented, repeatable process. The ownership gap. No clear human accountable for AI output. The data mirage. Data that exists isn't automatically data that's clean, accessible, or governed. The hidden price tag. The subscription is the small number. Staff time, integration, and exception handling are the real cost. The fine print risk. Compliance, privacy, and contract exposure that gets skipped during evaluation. I bring 30-plus years of enterprise technology experience, including IBM, WebMD, and Janrain, and I hold AI Professional and Shadow AI Practitioner certifications through AICT. I'm vendor-neutral. No tool commissions, ever. If you're weighing an AI purchase or you suspect your team is already using AI without a plan behind it, that's exactly the conversation I have. We'd rather be right than be hired. cibicreative.com