Ciaran Whelan Email
Head of Support Services @ pTools Software
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Ciaran Whelan Location
- Toronto, ON, CA
Ciaran Whelan Work
- 2023 -now Head of Support Services @
- 2019 -2023 Service Desk Manager @
- 2018 -2019 IT Helpdesk Administrator @
- 2015 -2018 Customer Assistant, Store Responsible Person, Trainee Deputy Manager @
- 2012 -2013 Co Founder and Organiser @ GSeries
Ciaran Whelan Education
- Dundalk Institute of Technology
Bachelor of Science (Honours) in Computing Information Technology Management
2016-2017 - Dundalk Institute of Technology
Bachelor of Science in Computing Applications & Support (Computer Science)
2013-2016
Ciaran Whelan Skills
- Business Requirements
- Customer Service
- Microsoft Office
- Microsoft Excel
- Management
- Microsoft Word
- Teamwork
- PowerPoint
- Time Management
- Retail
- Social Media
- Leadership
- Organization Skills
- At Multitasking
- System Administration
- Communication
- Training
- Customer Satisfaction
- Team Leadership
- Strategic Planning
- Problem Solving
- Merchandising
- Project Planning
- Sales
- Event Planning
- Coaching
- Research
- Windows Server
- JIRA
- Computer Hardware
- Internet Protocol Suite (TCP/IP)
- Technical Support
- Active Directory
- Windows
- Troubleshooting
- IT Hardware Support
- Office 365
- IT Management
- Service Desk
- Problem Management
- Network Engineering
- Hardware Support
- Cash Management
- eSports
- Event Management
- English
- Help Desk Support
- User Administration
- Systems Mananegement
- Operating Systems
Ciaran Whelan Summary
- Ciaran Whelan, based in Toronto, ON, CA, is currently a Head of Support Services at pTools Software. Ciaran Whelan brings experience from previous roles at pTools Software, Boylesports, Lidl Ireland and GSeries. Ciaran Whelan holds a 2016 - 2017 Bachelor of Science (Honours) in Computing Information Technology Management @ Dundalk Institute of Technology. With a robust skill set that includes Business Requirements, Customer Service, Microsoft Office, Microsoft Excel, Management and more. Ciaran Whelan has 2 emails on RocketReach.
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