Associate Operations Centre Engineer @ (January 2017 - January 2019)
Help Desk Agent @ (November 2016 - January 2017)
Software Quality Assurance Analyst @ (February 2015 - September 2015)
Customer Advisor @ Home Retail Group PLC (May 2012 - December 2014)
Ciaran Smith Education
Dublin City University
Bachelor of Science (BS) (Enterprise Computing)
2011-2016
Ard Scoil Ris
Computer Science
2006-2011
Ciaran Smith Skills
Amazon Web Services (AWS)
Ansible
Apache
Automation
Bash
CentOS
Coaching
Coaching & Mentoring
Comedy
Communication
Computer Science
Continuous Integration (CI)
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer-Focused Service
DevOps
Distributed Systems
Docker Products
English
Git
Incident Response
Information Technology
Internet Protocol Suite (TCP/IP)
Java
Key Performance Indicators
Kubernetes
Leadership
Linux
Microsoft Excel
Microsoft Office
Microsoft Word
Oral Communication
POS
PostgreSQL
PowerPoint
Problem Management
Problem Solving
Production Systems
Python (Programming Language)
Retail
SQL
Sales
Scripting
Scrum
Service-Level Agreements (SLA)
Skill Development
Social Networking
Software Deployment
Software Quality Assurance
Staff Mentoring
System Administration
System Operations
System Performance
Team Leadership
Teamwork
Time Management
Troubleshooting
Web Applications
Web Development
Written Communication
Ciaran Smith Summary
Ciaran Smith, based in Ireland, is currently a Site Reliability Engineer at Workday. Ciaran Smith brings experience from previous roles at Workday. Ciaran Smith holds a 2011 - 2016 Bachelor of Science (BS) in Enterprise Computing @ Dublin City University. With a robust skill set that includes Amazon Web Services (AWS), Ansible, Apache, Automation, Bash and more. Ciaran Smith has 1 emails on RocketReach.
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